Questions About Services

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What conditions quality for a home visit:  If you have difficulty getting to a doctor's office, then you may qualify for a Provider home visit.  If you are home bound, use assistive devices such as a wheelchair or walker, have physical or cognitive problems when leaving home, or need another person to assist you when leaving home, you may qualify for a Provider home visit.  Contact your health plan to confirm your eligibility.  

What if I do not have insurance:  If you do not have insurance, you can pay us directly.​

Do I need a referral for a home visit:  You may speak with your health plan to see if a home visit is covered or if a referral is needed to cover cost.

Healthcare clinicians may call and schedule home visits for their patients such as Hospitals, Assisted Living Facilities, Home Healthcare Facilities, etc.​

Do you accept Private Pay:  Yes, we do accept Private Pay. We accept credit cards, debit cards and is payable at time of service. Home visits start at 175.00 for new patients which includes travel within the service area. 

Do you provide Emergency Services:  No, we do not provide Emergency Services. If you are having a medical emergency, call 911 or visit your local hospital.​

How do I pay for services:  We accept all major credit cards and debit cards. You will make payment before the provider travels to your home.​

How much do a home visit cost:  If you have insurance that qualifies for a provider home visit, then we will bill your insurance provider.  If you do not have insurance or your insurance does not cover a provider home visit, then you may pay directly. Medical cost starts at 175.00 per visit.  Our service counties are:  Sumter, Schley, Macon, and Marion.​

How often can I be seen by a provider:  You and your Medical Provider will determine how often you will need to be seen by our home care provider.​

When will I be seen if I schedule an appointment:  Appointments are usually scheduled within 7 days.

​Is Community Care Mobile accepting new patients:  Yes, we are accepting new patients. You may call to make an appointment.​

What time can I make an appointment:  We are currently open for home provider visits on Fridays, between the hours of 7am and 5pm. Other days and hours will be posted soon.​

What services ae included in a home visit:  You will receive the same health care service from the provider as you would in a physical medical office which may include labs, and prescriptions. We may coordinate care with your health care provider also.​

Will Community Care Mobile replace my Primary Care Physician:  We can provide care for a single visit or we can assume the role of your primary care provider. 

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Can I see a provider in the office: Yes, you may schedule a visit in the office. We are open for in-person office visits, Mondays, Wednesdays, Thursdays and Fridays from 5pm-9pm and Saturdays and Sundays from 9am-9pm.