Questions About Services

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What conditions qualify for a home visit:  If you have difficulty getting to a doctor's office, then you may qualify for a Provider home visit.  If you are home bound, use assistive devices such as a wheelchair or walker, have physical or cognitive problems when leaving home, or need another person to assist you when leaving home, you may qualify for a Provider home visit.  Contact your health plan to confirm your eligibility.  

What if I do not have insurance:  If you do not have insurance, you can pay us directly.​

Do I need a referral for a home visit:  You may speak with your health plan to see if a home visit is covered or if a referral is needed to cover cost.

Healthcare clinicians may call and schedule home visits for their patients such as Hospitals, Assisted Living Facilities, Home Healthcare Facilities, etc.​

Do you accept Private Pay:  Yes, we do accept Private Pay. We accept credit cards, debit cards and is payable at time of service. 

Do you provide Emergency Services:  No, we do not provide Emergency Services. If you are having a medical emergency, call 911 or visit your local hospital.​

How do I pay for services:  We accept Medicare, Medicaid, and Insurance.  We accept all major credit cards and debit cards. You will make payment before the provider travels to your home.​

How much do a home visit cost:  If you have insurance that qualifies for a provider home visit, then we will bill your insurance provider.  If you do not have insurance or your insurance does not cover a provider home visit, then you may pay directly. Our service counties are:  Sumter, Schley, Macon, and Marion.​

How often can I be seen by a provider:  You and your Medical Provider will determine how often you will need to be seen by our home care provider.​

When will I be seen if I schedule an appointment:  Appointments are scheduled the same day or within 3 days.

​Is Community Care Mobile accepting new patients:  Yes, we are accepting new patients. You may call to schedule an appointment. You may also schedule an appointment directly from this website.

What services ae included in a home visit:  You will receive the same health care service from the provider as you would in a physical medical office which may include labs, and prescriptions. We may coordinate care with your health care provider also.​

Will Community Care Mobile replace my Primary Care Physician:  We can provide care for a single visit or we can assume the role of your primary care provider. 

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Can I see a provider in the office: Yes, you may schedule a visit in the office. We are open for in-person office visits, Sunday, Monday, Wednesday, Thursday from 5 pm-9 pm and Friday, and Saturday from 9 am-9 pm.